Frequently Asked Questions

  • How does it work?

    It’s quite easy really. You need to answer a few simple questions here then upload a copy of your paperwork (your ticket and/or any other letters you’ve received) We will normally contact within 24 hours to let you know if we can help. We contact the private parking company, council, traffic enforcement centre or bailiffs on your behalf and submit your appeal. You will get the reply back and in nearly all cases this is to confirm your ticket has been reduced or cancelled

    Why use AppealAParkingTicket?

    All we do is appeal tickets so you can relax knowing everything is taken care of. We will inform you of anything you need to do each step of the way. Once you call us on 0203 322 8282 or complete the questionnaire one of our team will let you will know if your ticket can be cancelled or reduced.

    Everything can be done online from your pc, mobile phone or tablet , in a seamless and speedy fashion.

    How much does the service cost?

    We provide a free ticket check service and if we can help our appeal service starts from as little as £25. You can see a full breakdown of our pricing here

    Do you offer a money back guarantee?

    Yes, we offer a money back guarantee if we are not able to cancel or reduce your ticket by at least the cost of our service. Each case is different however if we are unable to provide this guarantee we will let you know in advance of requesting any payment. Please see our full terms and conditions here

    Why do I need to upload a copy of my ticket or other letters?

    We ensure that your penalty charge notice and other letters are correctly drafted and include all statutory legal requirements. Incorrect or wrong information can invalidate the ticket and will greatly increase the chances of the penalty being reduced or cancelled.

    Can I send you a copy of my ticket or other letters any other way?

    Absolutely, you can send a copy of your ticket or other documents by fax to 0844 3586020 or email to [email protected]

    The council are asking for £195 for a ticket I know nothing about. Can you help?

    Yes. We can usually guarantee to get these types of tickets cancelled or at least reduced to the original amount depending on the circumstances. Call us on 0203 322 8282 or Use our questionnaire to find out

    Do you appeal parking tickets on private land?

    Yes. We can get these types of tickets cancelled. Use our questionnaire to find out

    I've already appealed to a private parking company and they have rejected my reasons can you help?

    Yes. Regardless of your grounds of appeal we can continue your appeal to the independent adjudicator for private land appeals (POPLA). There is normally a 28 days window to appeal however simply call us on 0203 322 8282 or use our questionnaire to find out

    I was told that if I ignore the private parking charge notice the company will stop contacting me after a few letters, is this true?

    This was the old advice given prior to the change in legislation and it worked most of the time. However currently the registered keeper can be held accountable for parking charges notices if the company are not made aware of name and address of the driver at the time of the incident. Our advice is never to ignore these tickets as there are many grounds to get them cancelled. Call us on 0203 322 8282 or use our questionnaire to find out

    I had a company called DRP and now Zenith contacting me demanding payment of a parking charge for a parking charge, who are they?

    These companies are debt recovery agents acting on behalf of private parking companies and will continue to bombard you with payment demands. We can help to stop them taking further action use our questionnaire to find out how

    I've paid my council parking ticket already, can you still appeal?

    Once you have paid the ticket the case is normally closed and you are unable to appeal, however if you are within the appeal deadline (normally 28 days) an appeal can still be submitted.

    I have the bailiffs threatening to take my car if I don't pay. What can I do?

    Contact us immediately on 0203 322 8282 and in most cases we can get bailiff action suspended within 24hrs. Following this, the case will get sent back to court for a hearing by a court officer. We can normally get your ticket reduced to the original amount and in some cases cancelled.

    The Bailiffs have sent me a letter saying they will visit my property and take my goods in my absence, is this allowed?

    Absolutely not, Bailiffs are very limited in the actions they are allowed to take. They cannot enter your property unless you invite them in. Our advice is to contact us immediately if you have received any letter of this type.

    My fine has escalated to £512 and the Bailiff told me to pay the fine now and appeal with the council later, what should I do?

    Once you pay the Bailiff it makes the process of recovering more complicated. Just explain that you are ‘disputing the ticket’ and contact us immediately. We will explain exactly what steps you need to take after we investigate what’s happened.

    I was forced to hand over money to a bailiff for a previous owner's outstanding parking tickets after he threatened to take my car, can you help get my money back?

    This is a common problem and yes we can help to recover your money. Parking tickets are the responsibility of the registered keeper at the time of the incident and they do stay with the vehicle once ownership has changed. Call us on 0203 322 8282 or use our questionnaire to get help

    Don't the wardens have to give 5 minutes grace period before issuing a ticket?

    The simple answer is No they don’t. Any period of observation or ‘grace’ is purely discretionary. As soon as your vehicle is seen contravening a restriction a ticket can be issued.

    Do I need to go to court?

    Any appeal submitted on your behalf may result in the matter being heard by an independent adjudicator. You do not need to attend as we can submit the case as a postal appeal.

    Can our fleet company use your service?

    Yes, we have a number of fleet operators – from delivery companies to minicab firms who use us on a regular basis.

    How do I pay for your service?

    We use Worldpay who are one of the biggest card processors in Europe. We don’t store any of your financial information on our site. We accept all major credit and debit cards along with PayPal. Payment is only requested after we have assessed your case and found their are grounds for cancellation.

  • Ask Our Support

    Do you have a questions not covered here then contact our support team.